- Senior Sales Engineer, UK
Named a "Best Place to Work" in Austin, San Francisco & Sydney, Our client is now expanding to Northern Europe and is looking for a London based Senior Sales Engineer (SE) seeking a unique career opportunity to take a high impact, high visibility role facilitating the sales growth of the company. The SE will work closely with our sales teams throughout the sales process, assisting with product demonstrations, recommending solutions and providing industry and product expertise to our prospects. In addition, the SE will act as a product evangelist, educating the sales team on product, implementation, training and services best practices. The ability to demonstrate our solutions both in virtual and live meetings is required, as is ensuring that our sales team members have the technical support they need throughout the sales cycle. A wide degree of creativity and latitude is expected.
What Youll Do
·Educate prospects on company solution by providing a consultative, best practices approach including analysis and analytics to match prospects business and technical requirements
·Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements
·Become fluent in competitive positioning and be effective in differentiating the company.
·Provide pre-sales technical consulting by participating in online demonstrations, conference calls and site visits with our sales team
·Document all customer questions to ensure immediate follow-up on all outstanding issues
·Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams
·Work closely with the sales team to respond to proposals and RFPs to ensure that all technical information and recommendations address clients requirements
·Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs
·Collaborate with Product Management, Engineering, Client Services, and Marketing teams to ensure that newly released features are understood and continue to strengthen our value proposition.
·Lead initiatives to facilitate smoother and faster sales cycles as well as higher win rates.
·Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events.
Who You Are
·3+ years Sales/Solutions Engineering experience in a relevant market
·BA/BS in technology or equivalent experience required
·Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience.
·Experience with commerce solutions and applications including POS, product catalogues, order management, ERP and payment gateways.
·Sales methodology and Solution selling training a plus
·Charismatic and energetic self-starting personality
·Ability to collaborate with and motivate multiple groups toward accomplishing a task
·Experienced in solution architecting, project scoping and product demonstration skills
·Strong verbal, presentation, written, and organizational skills with a passion for winning
A robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store. merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. Supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.
Were a team of smart, passionate and talented people on a mission to democratize commerce. If youre looking to work with industry leaders and love what you do, we want to hear from you!
Perks & Benefits
·An amazing company culture that doesnt just talk values, but lives them
·Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
·Competitive compensation packages and meaningful stock grants for every employee
·Comprehensive health insurance coverage that starts on day one
·Fully stocked kitchens and craft beers (dont worry, we also subsidize gym memberships)
·Four especially cool offices in Austin, San Francisco and Sydney
·A free online store to help you live out your entrepreneurial dreams
·Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
·Time off for volunteering and employee-driven charity events