Account Manager - Account Manager
|Salary||50000 - 60000 GBP|
- Due to unprecedented growth within the Client Services business unit, my client one the fastest growing digital commerce customer experience agencies in world are now seeking an Account Manager. This unique opportunity is to drive and lead the client relationship management function across the organisation working with phenomenal brands bucking the trends in retail.
The role of the account manager will be to build relationships with clients that will enable an understanding of the clients ecommerce and multichannel goals and objectives. Successfully overseeing all project work, liaising and coordinating with internal teams. The Account manager will be expected to work with a relationship management focus. Including managing change requests, new technical requirements, up selling where brand new requirements create opportunities. e.g. positioning of new technical solutions that delivers client benefits.
Ideally you will be comfortable communicating both technical and all non-technical messages including estimations and cost explanations, internal processes and optimisation, providing explanations where appropriate and ensuring that client accounts have a thorough understanding of the businesses activity.
As a varied role with lots of opportunity for professional development. We are looking for understanding of or experience within some or all of the following areas:
Client relationship management Engaging Client stakeholders at all levels within an organisation. The account manager will demonstrate clear communication, excellent reading and writing skills engaging Managers, Directors of e Commerce, Multichannel, Marketing or Content;
Business Analysis The Account Manager will be expected to gain understanding of client objectives, through internal coordination and engage where a requirement is understood to assist the client in finding solutions;
Project management The Account manager will be expected to run multiple projects concurrently working closely with the client services support managers and professional services to manage client relationships, updating clients on project tasks and deliverables.
This is a fantastic opportunity suited to an individual looking for a team focused, client partner role within friendly working environment, dynamic and fast paced at the forefront of digital commerce. Working with a business that is driving and delivering renowned customer experience for retail brands across the world. My client is offering a great package with opportunities to develop your skill sets within a market-leading organisation across a wide range market leading technology products. For more detailed information and immediate interview please apply now.