IRUK Top500 traders from Amazon to Quiz on different approaches to retail

In today’s InternetRetailing newsletter we’re reporting on different approaches to retail in what is a highly challenging environment.

We report on Quiz, which is thriving as it develops approaches to selling

that meet the needs of today’s customers. Today we look at how it is using digital in small format but high profile stores, and at how it’s reaching new audiences via third-party brand websites.

The American Apparel name, meanwhile, is returning to the UK market via an online-only approach, 18 months after its previous owners went into administration, closing 13 stores.

Amazon’s Jeff Bezos gives rare insights into his approach to retail in his latest letter to shareholders. We’ve picked out what he had to say on customers, high standards and failure.

All of these approaches reflect a changing attitude among customers to buying online – and that’s also reflected in our story today on driver attitudes to buying used cars online.

We round up 12 approaches to communicating with customers that have been tried and tested by IRUK Top500 retailers, while today’s guest comment comes from Shane Leahy of Tola Mobile on how payments can help transform data into insights.

The 6th Ecommerce Cup
The new-look expanded event – now able to cater for up to 50 teams – is to be held on June 21. This is the sixth annual Ecommerce Cup, in which Tamebay is joined by sister publications InternetRetailing and eDelivery to host the event.

The expansion comes after the cup was last year oversubscribed, with so many players taking part that the pre-match briefing had to be held on the pitch.

This year’s 2018 Ecommerce Cup will again be held in Shepherd’s Bush – where the entire venue has been booked out – and is now open for bookings, with places allocated on a first-come, first-served basis. Click here to find out more and sign up.

Webinars Find out more about upcoming InternetRetailing webinars and register for free on the InternetRetailing webinar page. You can also catch up with past webinars on the page: recent sessions have come from IBM Watson on using AI to improve the customer experience, and from SmartFocus and The Entertainer on using social to reach digital customers.

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